30-Day Money-Back Guarantee
If Sauna Method isn't working for you, email chase@drinksaunamethod.com within 30 days of delivery. We'll refund the full purchase price. No need to ship the tub back. Keep it or pass it to a sauna buddy.
How it works
- Email within 30 days of delivery
- Include your order number (starts with #SM)
- Refund processed within 3 business days to your original payment method
Cancellations
Unfulfilled orders can be cancelled within 24 hours of placing. Email the same address with your order number.
Damaged in transit
Send a photo of the damage with your email and we'll ship a replacement tub at no charge. No need to return the damaged one.
Subscriptions
Cancel, pause, skip, or change cadence anytime from your account. No phone calls. No forms. Already-shipped subscription orders are covered by the same 30-day guarantee.
Questions
Email chase@drinksaunamethod.com. I read every one.
Sauna Method is a brand of KZ Media LLC
82 Wendell Ave, Pittsfield, MA 01201